Privacy Policy

UCHAAPKO is operated by UCHAAPKO INC (“we”, “us”, “our”). Contact: hello@uchaapko.com · (343) 552-8833 · 190 Beebalm Cres, Nepean, ON, K2J 7G7.

This Privacy Policy explains how we handle personal information when you use https://uchaapko.com, request a quote, ship with us, apply to drive, or use our workspace mail and dispatch tools where offered.

We may collect:

• Contact and account details (name, email, phone, company, billing address).
• Shipment details (pickup and delivery addresses, recipient contact, package descriptions you provide, proof-of-delivery photos).
• Driver and contractor application data (licence, vehicle, background-check consent, documents you upload).
• Website and app usage (pages visited, device/browser type, approximate location from IP, cookie preferences).
• Communications (support emails, SMS delivery updates, call recordings where disclosed).

We use personal information to:

• Provide delivery, tracking, dispatch, and customer support.
• Quote, invoice, and manage B2B accounts.
• Verify driver applicants and comply with safety and legal requirements.
• Send service notifications (ETA, delivery confirmation) and respond to inquiries.
• Improve our website, security, and operations.
• Meet legal, tax, and regulatory obligations.

We do not sell personal information. We may share data with service providers who help us operate (hosting, email, maps, payment, background checks) under contractual safeguards, with business partners when you instruct us to deliver on their behalf, and when required by law or to protect safety and rights.

We retain information as long as needed for the purposes above and as required by law (for example, shipment records and tax documents). We use reasonable technical and organizational measures to protect data; no method of transmission is 100% secure.

Depending on applicable law (including PIPEDA), you may request access, correction, or deletion of personal information, or withdraw consent where processing is consent-based. Contact us at the address above. We may need to verify your identity. You may complain to the Office of the Privacy Commissioner of Canada if you believe we have not addressed your concern.

We may update this policy from time to time. The “Last updated” date at the top will change. Continued use of https://uchaapko.com after changes constitutes acceptance of the updated policy.